by cyborgsolution

Don’t bombard your current and potential customers with workflow and marketing emails from generic email addresses. Use this helpful add-on to change the “from” sender email address in Workflows to send from Users Assigned to Record or Workflow.

Cancel at any time!
Free Trial

#4865 - Validation fails because of http 500 error

Closed Installation created by 4 months ago

Hi, developer. On the validation page, after I enter the key and click VALIDATE, nothing happens. In the developer mode, I see a 500 HTTP error and the referral policy is strict-origin-when-cross-origin. I suitecrm_gcp.log, I find: [48889][bee3d0ce-4a3b-cda6-8c99-643fa626ab19][FATAL] FieldAuditForNewRecords::runBefore audit check [48889][bee3d0ce-4a3b-cda6-8c99-643fa626ab19][FATAL] FieldAuditForNewRecords::runAudit check true Could you please advise how to fix this error? Thank you.

  1. cyborgsolution member avatar

    cyborgsolution Provider

    4 months ago

    Hello Please reach out to us via email that you would have received after purchase of the plugin. we would need some details about your instance to look into this issue. Thank you

  2. cyborgsolution member avatar

    cyborgsolution Provider

    4 months ago

    The issue was fixed on Server. it was due to php v8.0. we have also updated plugin files to avoid any inconvenience for future.

  3. liocoia member avatar

    4 months ago

    The problem is solved. Thank you very much for your quick response and remarkable patience.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...