Find Duplicates BEFORE You Save! Instead of waiting until after you enter a new record's information to know if it's a duplicate, know after the first field if you're working on a duplicate. Say NO to redundant data! Improve your SuiteCRM data quality by being prompted of duplicate values while creating new records.
#2456 - Information prompt seem not working
I installed this module just now. Found that configuration part was not working very well and I failed to setup this feature is applicable to which modules. Then I attempted to change the read-write-execution attributes of the file folder modules/Dupdetector as 777. After doing that, the configuration part started to work. Then I fixed the issue of no-show icon error.gif by using the same method. The problem now is that the small icon of i, besides the prompt Similar Match Found, is not working. I suppose while giving it a click, more information about the matched information should show up. But now, it's not working. Could you tell me how to fix it?
Thank you.
Charles
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4 years ago
Hello Charles,
Thank you for using our add-on. Can you please share us a screenshot or come up over the Skype? So we can identify the issue and fix it asap. It seems to be a permission issue somewhere.
Our Skype id is urdhvatech
Thanks & Regards, Team Urdhva Tech
4 years ago
Hello Charles,
Closing the case, Clearing browser cache resolved it.
Thanks & Regards, Team Urdhva Tech