by Urdhva Tech

A complete SuiteCRM and Docusign integration which allows us to quickly pull data from SuiteCRM modules like Account, Contact, Lead, Prospect, User, Quote and Contract and then send them out for signature directly from SuiteCRM. The signed document's fields are then returned to SuiteCRM and attached to the corresponding SuiteCRM records. The signed documents are returned to SuiteCRM and attached to the document envelope.

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#3640 - License key not validating

Closed Installation created by Brainvire Infotech Pvt. Ltd 3 years ago

While validating the key, it shows error as below:

Error: SugarOutfitters_API::call(): Unable to validate the license key. Please configure the firewall to allow requests to https://store.suitecrm.com/api/v1/key/validate and make sure that SSL certs are up to date on the server.

but there is no restriction from the firewall.

Screenshot from 2021-05-27 18-39-16.png

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello,

    As per the email, it could be an issue of firewall we have sent some suggestions to follow via email to Mike.

    Thanks & Regards, Team Urdhva Tech

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello,

    As per the email, the installation has been done successfully on the server. So closing the ticket.

    Thanks & Regards, Team Urdhva Tech

  3. BrainvireInfotech member avatar

    Hie,

    Can we schedule a call now? Still not able to access the addon and it's been more than a week. Let's connect at 12:00 PM IST today.

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      3 years ago

      Hi, I got the confirmation 5 days ago from the customer 'Mike Halperin' that it works for them.

      Thanks & Regards, Team Urdhva Tech

  4. BrainvireInfotech member avatar

    No its not working still

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      3 years ago

      Let's connect at 1 pm IST. skype: urdhvatech

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