A complete SuiteCRM and Docusign integration which allows us to quickly pull data from SuiteCRM modules like Account, Contact, Lead, Prospect, User, Quote and Contract and then send them out for signature directly from SuiteCRM. The signed document's fields are then returned to SuiteCRM and attached to the corresponding SuiteCRM records. The signed documents are returned to SuiteCRM and attached to the document envelope.
#2425 - IT APPEARS THERE'S NO SUPPORT FOR THIS ADD-ON?
Why has no one responded to my support request?
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"Great add-on for anyone looking to use DocuSign platform for their signature process. Support is very helpful, fast and pleasant. The only thing that ..." - itglaafs
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5 years ago
Hello Phil,
It seems you have some misunderstanding here. We have replied on your all the request weather it is pre-sale question or the support request. It may be possible that you got email in your Spam folder.
Here are our response from your pre-sale question: https://store.suitecrm.com/addons/docusign/questions/676 https://store.suitecrm.com/addons/docusign/questions/678 and here is the our reply for your support case https://store.suitecrm.com/support/docusign/2418
Even we have sent you an follow up email after your purchase too. but haven't hear back from you.
Actually we are waiting for your reply. You may also get in touch with us over Skype. Our Skype id is urdhvatech
Thanks & Regards, Team Urdhva Tech
5 years ago
Update here: the customer had some email filter and it was blocking them to receive any email. The issue is now resolved so closing it.