by Jackal Software

Administrators can copy dashboards from any user to any number of users, security groups, or roles. Save time logging in as individual users to set up their dashboards.

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#399 - Deploy does not work

Closed Bug? created by daniel Verified Purchase 7 years ago

Hello,

Since updating to the latest version the ad-on does not function any more.

It takes a dashboard backup but does not deploy to the user?

Thanks

  1. shad member avatar

    Jackal Software Provider Affiliate

    7 years ago

    Thanks for this heads up. I have sent you an updated package and updated the uploads to reflect the changes. At your convenience please let me know if this resolves the issue.

  2. daniel member avatar

    daniel Verified Purchase

    7 years ago

    Hello, I updated to the latest release and the Dasborad copy does not work any more.

    • shad member avatar

      Jackal Software Provider Affiliate

      7 years ago

      Thanks for the info Daniel. I will take a look today.

  3. shad member avatar

    Jackal Software Provider Affiliate

    7 years ago

    Hello Daniel. Can you please try having the deployed to user log out and back in after you deploy? I seeing the changes made in the database but aren't being reflected until the user logs out and back in. I'm working on an update for this but I want to make sure this is the issue you are running into.

    Thanks a lot

  4. daniel member avatar

    daniel Verified Purchase

    7 years ago

    Hi,

    Yes, i tried this but it still does not work?

    • shad member avatar

      Jackal Software Provider Affiliate

      7 years ago

      Interesting. Would it be possible to get access to this instance so I can try to debug what is happening? I'd prefer to use a dev instance if you have one. If so could you please email credentials to shad@jackalsoftware.com.

      Thanks a lot

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