by Jackal Software

Administrators can copy dashboards from any user to any number of users, security groups, or roles. Save time logging in as individual users to set up their dashboards.

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#3236 - Dashboard goes back to previous one

Open Bug? created by RedPiranha Verified Purchase 3 years ago

Hi Team,

We have installed your addon and copied the dashboard , seems like the dashboard goes back to previous one after sometime.

even checked clearing cache and different browser , no change.

can you please check or suggest .

Thanks

  1. shad member avatar

    Jackal Software Provider Affiliate

    3 years ago

    Hello and thank you very much for the trial and reaching out about the issue you are running into.

    It sounds like you have tried many of the troubleshooting items already. Are you saying the dashboards are copied correctly but at some point they revert to a previous state?

    Also are you appending dashboards or copying completely?

    Thank you

    • RedPiranha member avatar

      RedPiranha Verified Purchase

      3 years ago

      Hi,

      We are copying the dashboard completely. Also, please note that we have a yearly subscription and not a trial.

      Thanks!

  2. RedPiranha member avatar

    RedPiranha Verified Purchase

    3 years ago

    Hello team .. any update or solution to the above concern we raised? seems like the dashboard goes back to previous one even after copied multiple times.. May i know why is it so?

    Thank you

  3. shad member avatar

    Jackal Software Provider Affiliate

    3 years ago

    Sorry about that. I didn't see the notice of your reply. Do you happen to have a test environment I could access to help troubleshoot?

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