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• Admin User Unable to View Certain Panels at Administration Panel

  Support June 19th, 2025 @ 6:26 am
  

  Hi Team, I have emailed you in detail , Kindly check and get back. Do let me know if you need more information. Thank you

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• Admin User Unable to View Certain Panels at Administration Panel

  Support June 18th, 2025 @ 1:59 pm
  

  any suggestions?

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• Admin User Unable to View Certain Panels at Administration Panel

  Support June 18th, 2025 @ 4:06 am
  

  We have upgraded from 7.11.10 to 7.13.1 and then I have installed the latest security suite. No logs are created I don't see Additional Users field in Studio for any module. For opportunities since its already added before it was there but without option to select the users. How to get it viewed in Studio at Edit/Detail View layous? Regards, Sravani

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• Admin User Unable to View Certain Panels at Administration Panel

  Support June 18th, 2025 @ 3:19 am
  

  Hi ,

  We haven’t installed any other add-ons that manage the admin panel, apart from Security Suite.

  The code in custom/modules/Administration/Ext/Administration/administration.ext.php (see attached screenshot to this comment), which is related to Security Suite, appears to be causing the issue. When I comment out this code, all admin panel options, including Developer Tools, become visible. When the code is active, the Developer Tools panel disappears.

  Additionally, the “Additional Users” field from Security Suite is not visible in our CRM (screenshot attached to this comment). We are on the Enterprise plan. Could you please help identify the cause of this issue?

  Regards, Sravani

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• Fatal error: Uncaught TypeError: call_user_func(): Argument #1 ($callback) must be a valid callback, non-static method Kanban::getModules() cannot be called statically

  Support May 29th, 2023 @ 6:15 am
  

  Hi Team,

  May I have any update on the issue raised?

  Thank you, RP

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• We took free trail , Can we have demo on how this addon works?

  Support May 29th, 2023 @ 6:11 am
  

  Hi Team , Thanks for your response. Can we have meeting on May 31 , 9:00 AM Vilnius time (GMT + 3)? If you are available - Please let us know your email we will send meeting request

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• The Start and End Dates at Gantt view are different

  Support February 15th, 2023 @ 5:22 am
  

  Hi Team,

  We are still experiencing the issues with Start/End dates at gantt view vs the Project view, May we have response on this ?

  Can you please help us with hotfix to fix the issue?

  Thanks, Sravani

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• The Start and End Dates at Gantt view are different

  Support July 25th, 2022 @ 6:37 am
  

  Hi Addon Team/SuiteCRM Team

  Can you please suggest any solution to fix the issue mentioned at this ticket?

  Thanks in advance

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• The Start and End Dates at Gantt view are different

  Support July 21st, 2022 @ 6:03 am
  

  Hi Team , May we get reply on this ?

  Thanks

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• The Start and End Dates at Gantt view are different

  Support July 4th, 2022 @ 5:32 am
  

  Hey Team, Kindly get back to us on the details of the issue

  Thanks in advance

  View Comment
  
  
• The Start and End Dates at Gantt view are different

  Support July 1st, 2022 @ 5:00 am
  

  Hey , May I get any details for the above issue

  View Comment
  
  
• Need demo for our team - we are looking to purchase this addon

  Support February 8th, 2022 @ 9:51 am
  

  Hi Team,

  We sent teams meeting invite for 3:30 PM awst .. Hope you have received.

  Thanks

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• Need demo for our team - we are looking to purchase this addon

  Support February 8th, 2022 @ 6:07 am
  

  Thank you ,

  We are ok to have demo at 3:30PM awst , Kindly let me know your email address so that we can send you the emails you need to send the calendar invite, since we do not want to paste the emails here :)

  Thanks

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• Need demo for our team - we are looking to purchase this addon

  Support February 3rd, 2022 @ 10:08 pm
  

  Thank you for your response. Red Piranha is based in Perth, Australia. If you could schedule the demo on Wednesday, 9th Feb at 2:30PM AWST that would be great.

  View Comment
  
  
• Users assigned under additional users wont act as owner of the record - cannot view the records

  Support September 10th, 2021 @ 5:37 am
  

  Also seems like this additional users functionality itself not working , ie when an user is part of additional user he/she cannot see the record when the owner only role is assigned, but he can see the record when part of assigned to .. I have tested this with Tasks module now , its same there as well.. where I understand the Additional assigned user is not acting as owner .. can you please help here & do the needful.. Thank you

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• Users assigned under additional users wont act as owner of the record - cannot view the records

  Support September 10th, 2021 @ 5:23 am
  

  **as this issue is stopping few internal works to function properly.

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• Users assigned under additional users wont act as owner of the record - cannot view the records

  Support September 10th, 2021 @ 5:22 am
  

  Hope the information provided here is clear to understand the issue .. Please kindly do the needful, as this is causing few internal works to function properly.. Thanks

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• Users assigned under additional users wont act as owner of the record - cannot view the records

  Support September 10th, 2021 @ 5:10 am
  

  Also , I tried to change that line as below

  VardefManager::createVardef('Project', 'Project', array( 'default', 'assignable', 'security_groups', ));

  and did a quick repair , still the additional users cannot see the projects

  View Comment
  
  

• Office Calendar Integration

  June 23rd, 2023 @ 5:32 am
  
  We tried installing the add-on on both a customised suitecrm instance and a brand-new suitecrm 7.11.10 instance, however it didn't work as described. We communicated with the addon team via an MS Teams meeting, but they were also unable to resolve the problem. We would like to no longer proceed with the subscription. Thanks for your time. View Add-on
  
  

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