Conditional Notification trigger an notifications on the screen and also prevent record from being saved depending on condition mentioned in the Conditional Notification Settings. It also works on detail view of particular module’s record. It also supports on duplicate record.
#5898 - Fatal Error in Value Column when selecting a condition
Hi,
When trying to make a conditional notification, we get the below fatal error in the "Value" section, when the operator is "Not Equal To" or "Equal To".
We're running on SuiteCRM version 7.14.8 (Looking to upgrade to SuiteCRM 7.15 soon, so please can you ensure that this plugin is compatible with this version also)
Many thanks,
afcmasteruser
3 weeks ago
Hello,
Apologies the problem you're facing.
Can you please share your current PHP version so we can check it from our end and update you.
Regards,
Variance Infotech PVT LTD
2 weeks ago
Hi,
We are currently running on PHP version 8.2.30
Thanks,
2 weeks ago
Ok. Thank you!!
We'll check and update you here
Regards,
Variance Infotech PVT LTD
2 weeks ago
Hello,
We've checked from our end in Same SuiteCRM & PHP Version but we're unable to reproduce the issue.
Is it possible for you to share your CRM Login Credentials and FTP Details where you hosted your CRM?
If yes then share with us on "techsupport@varianceinfotech.in" so we can check your issue and you'll get quick solution
Regards,
Variance Infotech PVT LTD
2 weeks ago
Hi,
Are you able to let me know which files you want to see? I'd prefer to share the code with you, rather than giving you full access.
Thanks,
2 weeks ago
Hello,
We need to debug code to fix issue so that we need full access. If you are not comfortable providing full access, we can alternatively connect remotely via AnyDesk to investigate the issue.
Please note that during the remote session, we will need access to the CRM folder with file modification permissions so we can review and fix the issue efficiently.
If you're agree for remote connection then kindly share your availability between 04:30 AM GMT and 02:00 PM GMT.
Regards,
Variance Infotech PVT LTD