Redian Pro Theme

by Redian Software

Redian Pro Theme is a completely responsive topic dependent on the most recent Bootstrap that accompanies incredible look and feel. This subject offers topic style manufacturer, ground-breaking highlights and progressive UI, portable responsive structure, gorgeous detail view, alter view, List view and so forth.

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#3815 - Can not select a user to add to a role

Closed Installation created by MetrixLJ 2 years ago

Hello, When we're in Role management, and we want to add a user to a role, once we checked the box in front of the user, we click on Select but nothing happens - and the user is not added to the role. We are using Google Chrome. Please advise, Thank you, Louis

  1. rediansoftware member avatar

    Redian Software Provider

    2 years ago

    Could you please share the screenshot, because in there is no as such restriction or issue.

  2. MetrixLJ member avatar

    MetrixLJ

    2 years ago

    SuiteCRM-Role-Select_button.png

    The Select button is not working - we can click on it but nothing happens.

  3. rediansoftware member avatar

    Redian Software Provider

    2 years ago

    can you please check if composer is updated and there is no js conflict.

  4. MetrixLJ member avatar

    MetrixLJ

    2 years ago

    Hi,

    Are you taking about the SuiteCRM composer ?

    Here's the error that Chrome's console provides :

    Uncaught SyntaxError: Unexpected end of input at eval () at sugar_grp1.js?v=0KV0MBqAkgQ4x30vjp-eNA:428 at Object.globalEval (sugar_grp1.js?v=0KV0MBqAkgQ4x30vjp-eNA:428) at send_back_selected (popup_helper.js?v=0KV0MBqAkgQ4x30vjp-eNA:56) at HTMLInputElement.onclick (index.php:315)

    • rediansoftware member avatar

      Redian Software Provider

      2 years ago

      If possible, can you please come on remote, so that we can take a look if it is a theme or something else? We never got this issue. email is support@rediansoftware.com

  5. rediansoftware member avatar

    Redian Software Provider

    2 years ago

    Thank you for the patience, actually it took more than expected time because it was SuiteCRM issue. In Version 7.11.19 ( version that you use), this issue was reported- https://github.com/salesagility/SuiteCRM/issues/9106

    That they have fixed it and also updated in next version. You can simply fix it by making these changes in include/utills.php file as given here https://github.com/salesagility/SuiteCRM/commit/2151173f55866e6395628c1bdc0964eb895a54a6

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  • Supported Versions
  • 7.10.0 to 7.14.2
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