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Redian Pro Theme is a completely responsive topic dependent on the most recent Bootstrap that accompanies incredible look and feel. This subject offers topic style manufacturer, ground-breaking highlights and progressive UI, portable responsive structure, gorgeous detail view, alter view, List view and so forth.

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#3790 - Can't create emails, Editor missing

Closed Bug? created by dbelca Verified Purchase 2 years ago

Hi, when I try to create a new email, all inputs are displayed, but not the editor for the email text. I tried to set it to TinyMCE and also to Mozaik, which did not change the problem.

The developer tab contains relevant entries:

GET https://***********redacted************/include/javascript/mozaik/vendor/tinymce/tinymce/themes/modern/theme.min.js [HTTP/1.1 404 Not Found 20ms] GET https://***********redacted************//include/javascript/mozaik/vendor/tinymce/tinymce/tinymce.min.js?v=wqXdQ2Swagpb15t5chQ8Dg [HTTP/1.1 404 Not Found 20ms]

I can confirm that the files are really missing in the filesystem.

Can you please tell me from where to where I should copy the files to fix this issue? What is the best general aproach in such cases?

Thank you for your help!

  1. rediansoftware member avatar

    Redian Software Provider

    2 years ago

    Hi,

    These fils are not part of theme but come from default SuiteCRM package. I think you will need to install and update composer so that tinymce vendor comes there.

    • rediansoftware member avatar

      Redian Software Provider

      2 years ago

      Or you can find tinymce vendor from any SuiteCRM installation and put it there.

  2. sfahrenkrog member avatar

    sfahrenkrog

    2 years ago

    I'm sorry but I think this is not correct. The problem is here: themes/Redian/tpls/_head.tpl

    This Line:

    This path is no longer correct and must be changed to the correct official version:

    If you change this in the theme, the editor is working again.

    Greetings Sebastian

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