by Variance InfoTech Pvt Ltd

Need to auto populate value based on the value of related field? For this requirement Auto Populate is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a related field value changes.

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#5306 - SQL error with 7.14

In Progress Bug? created by swetlanabange Verified Purchase 2 weeks ago

I am getting:

[FATAL] Query Failed: DELETE FROM vi_autopopulate_calculate_fields where and autopopulatefields_id='83499548-4593-b19f-230c-661e93ef6840': MySQL error 1064: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'and autopopulatefields_id='83499548-4593-b19f-230c-661e93ef6840'' at line 1

when creating a new automation and nothing works.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 weeks ago

    Hello,

    Apologize the problem you're facing.

    Can you please tell us your PHP Version. Also we'll check your issue from our end and update you

    Regards,
    Variance Infotech PVT LTD

    • swetlanabange member avatar

      swetlanabange Verified Purchase

      2 weeks ago

      Hello, I have the following:

      PHP 8.1.27 (cli) (built: Apr 11 2024 21:34:26) (NTS) mysql Ver 8.0.36-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu)) SuiteCRM version 7.14.3

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 weeks ago

      Hello,

      Thank you for sharing the information.

      I've uploaded new package on SuiteCRM Store. Can you please download the updated package according to SuiteCRM Version from SuiteCRM Store.

      After downloading, Uninstall the previous package from the SuiteCRM and Install updated Package.

      Regards, Variance Infotech PVT LTD

  2. swetlanabange member avatar

    swetlanabange Verified Purchase

    2 weeks ago

    Your fix appears to have restored the functionality, thank you very much for the quick support.

    This error popped up during installation, I don't know if it has any relevance:

    Wed Apr 17 12:06:00 2024 [85908][98f76a3d-73d8-bd37-8ec5-60d19ca12424][FATAL] Mysqli_query failed. Wed Apr 17 12:06:00 2024 [85908][98f76a3d-73d8-bd37-8ec5-60d19ca12424][FATAL] Query Failed: SELECT * FROM vi_autopopulatefields: MySQL error 1146: Table 'suitecrm.vi_autopopulatefields' doesn't exist

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 weeks ago

    Ok.

    Thank you for sharing the details.

    Installation completed successfully?

    Regards,
    Variance Infotech PVT LTD

    • swetlanabange member avatar

      swetlanabange Verified Purchase

      2 weeks ago

      Yes, the installation was successful and I could create a new autofill task.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 weeks ago

      Ok.

      Please let us know if you face any issue for the autofill task.

      Regards,
      Variance Infotech PVT LTD

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