by Variance InfoTech Pvt Ltd

Need to auto populate value based on the value of related field? For this requirement Auto Populate is the perfect solution. The advanced configuration tools allow you to clearly define what should happen whenever a related field value changes.

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#3106 - Uninstall Not Completing

Closed Bug? created by dremgamble Verified Purchase a year ago

I disabled VIAutoPopulate and tried to uninstall it so I can re-install the module, because it was not showing up in the menu.

Uninstall-Error_incomplete-02.PNG

Uninstall-Error_incomplete.PNG

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    We have checked your Uninstall not Completing Issue and found the Cause of the Problem.

    Problem is Spelling Mistake of $db Variable in post_uninstall.php file. That's reason for stopping uninstall process. See Screenshot : https://prnt.sc/uo7eq3

    Currently all the folders and files deleted of Auto Populate Fields Addon from your CRM expects files available in upload/upgrades/modules folder due to not Completing Uninstall Process. See Screenshot : https://prnt.sc/uo7ebi

    You can Manually Delete Mentioned files from upload/upgrades/modules path of your CRM because if you don't delete mentioned files then Auto Populate Fields addon shows in Module Loader. Once you Delete the mentioned files, you can run following Query in your Database,

    DELETE FROM upgrade_history WHERE id_name = 'Auto Populate Fields';

    Above process will remove Auto Populate Fields addon Completely from your CRM.

    Regards,
    Variance Infotech PVT LTD

  2. dremgamble member avatar

    dremgamble Verified Purchase

    a year ago

    Please do not charge me. I have removed that module and will not utilize it.

    After following the steps provided to manually remove the remaining Auto Populate components, I attempted a re-install. However, to no avail.
    Module_Loader_status.PNG

    After re-installing the module, using the ModuleLoader, Auto Populate did not appear in menus, modules, or subpanels (see images).

    No_Module.PNG

    No_Module_02.PNG

    Upon following the manual removal steps, after this failed attempt to install, I noticed that the uninstall process did not remove the following table also...
    Tables_not_dropped.PNG

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    After Uninstall Auto Populate Fields addon through Manual Steps which we have shared, You have install again as per your message that's why it's show tables in Database. If you didn't reinstall again after uninstall the addon then it's show because of Uninstall Process is not complete previously. So you can Manually Delete from Database.

    Also one more thing, Auto Populate Fields Addon doesn't shown in Menus, Module, Subpanel. It will be available in Admin Section and it's Configuration Page.

    Regards,
    Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    11 months ago

    Hello

    Shall we close this case now?

    Regards,
    Variance Infotech PVT LTD

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    6 months ago

    Hello,

    Hope your issue has been resolved.

    Currently We're closing this Case.

    Regards,
    Variance Infotech PVT LTD

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