by Variance InfoTech Pvt Ltd

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#2348 - Users cannot add Dashlets to dashboard after installation

Closed Bug? created by scottm Verified Purchase a year ago

Hello,

I've confirmed that this issue will occur for a fresh install of SuiteCRM 7.10.18 and currently affects our production instance. Immediately after installing Auto Populate Fields (VIAutoPopulateFields-6.0-Version7.10.zip), users are unable to add Dashlets to their dashboards and the error response we see when debugging with the browser console is as follows:

TypeError: dashletEntire is null 4 MySugar.js:68:497
    addDashlet http://localhost/suitecrm-test/include/MySugar/javascript/MySugar.js?v=j2J1s2Sk8N9sxy0nxJbDDw:68
    jQuery 5
        then
        j
        fireWith
        x
        b

Thanks for your assistance

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    We'll check and update you.

    Regards,
    Variance Infotech PVT LTD

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      We've updated VIAutoPopulateFields-6.0-Version7.10.zip on SuiteCRM Store.

      Can you please download latest release from SuiteCRM Store and Install it on your Instance.

      Make Sure Uninstall Previous Zip from your Instance and install latest zip.

      Regards,
      Variance Infotech PVT LTD

    • scottm member avatar

      scottm Verified Purchase

      a year ago

      This fix has resolved our issue.

      Thanks!

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

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