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#2099 - Undefined error message when doing field mapping

Closed Bug? created by novitascg Verified Purchase 2 years ago

I am getting an error message when I try to map fields between secondary and primary modules.
What am I doing wrong?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Can you please share screenshot of error. So i can give you clarification about the error.

    One more thing if you getting error like "Undefined" in alert message then Repair & Rebuild your SuiteCRM.

    For Repair Rebuilt, Goto Admin->Repair->Quick Repair & Rebuild

    Regards,
    Variance Infotech PVT LTD

  2. novitascg member avatar

    novitascg Verified Purchase

    2 years ago

    Please see the attached.
    I have tried the repair&rebuild with no luck.

  3. novitascg member avatar

    novitascg Verified Purchase

    2 years ago

    2019-07-17_7-14-18.jpg

  4. novitascg member avatar

    novitascg Verified Purchase

    2 years ago

    We can do remote connect so you can see the issue.

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Thanks for Sharing Screenshot.

    Did you Repair & Rebuild JS Language?

    If not then please do it. See Screenshot : http://i.prntscr.com/GG9A7sCjQs6TB4fudflwMg.png

    After Repair & Rebuild JS Language, still you'll face problem then please provide us your CRM Credentials, FTP Details and Database Access if don't mind.

    If you provide us credentials then it'll be easy for us to understand the issue and you'll get quick solution.

    Regards,
    Variance Infotech PVT LTD

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Please let us know if you have any more questions on this ticket.
    If not then we will close this ticket.

    Regards,
    Variance Infotech PVT LTD

  7. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Thanks for your valuable support and being our customer.
    As per our last discussion related to ticket, hope you've received satisfied answer from our support team.
    For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team
    Variance InfoTech Pvt Ltd
    www.varianceinfotech.com

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