Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.
#4399 - One contact two different accounts. No support ticket show
I created a contact, and assigned an account. Opened a support case/ticket for that account. It shows in the portal. I then added the same user to another account, logged out, and back in. The original support case disappeared from his portal. I can now see that he has two accounts assigned to him. Why can a contact have two different accounts and those accounts show in the portal? However, the user can only see the tickets/cases that are open for one account, the original.
2 years ago
Hi Scott, Sent you an email. We can have a call via Skype regarding this.
Thanks, Raj