by Blackant Solutions

Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.

Free 30 day trial
Try it Now

#3429 - reset link not working in welcome email

Closed Bug? created by falco 3 years ago

If I click on the "reset password" link in the welcome email I get the following error message: "404 Not Found nginx/1.16.1"

  1. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi,

    Can you send me the reset password link to info@blackant.io?

    Did you change the content in the email template?

    Thanks, Raj

  2. falco member avatar

    falco

    3 years ago

    I created a portal account for info@blackant.io, so now you should receive a welcome email with the "reset password" link

    • blackant member avatar

      Blackant Solutions Provider

      3 years ago

      Hi, Yes, I received an email. I think, need to update the Nginx config. I will check and let you know.

      Thanks, Raj

  3. jmouton member avatar

    jmouton

    a year ago

    J'ai le meme probleme le lien est un file:///password_reset Que faut il faire ??

    • blackant member avatar

      Blackant Solutions Provider

      a year ago

      Hi, Are you using Apache / Nginx? You need to enable the mod rewrite.

      Thanks, Raj

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...