Customer Portal

by Blackant Solutions

Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.

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#3429 - reset link not working in welcome email

Closed Bug? created by falco 3 years ago

If I click on the "reset password" link in the welcome email I get the following error message: "404 Not Found nginx/1.16.1"

  1. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi,

    Can you send me the reset password link to info@blackant.io?

    Did you change the content in the email template?

    Thanks, Raj

  2. falco member avatar

    falco

    3 years ago

    I created a portal account for info@blackant.io, so now you should receive a welcome email with the "reset password" link

    • blackant member avatar

      Blackant Solutions Provider

      3 years ago

      Hi, Yes, I received an email. I think, need to update the Nginx config. I will check and let you know.

      Thanks, Raj

  3. jmouton member avatar

    jmouton

    11 months ago

    J'ai le meme probleme le lien est un file:///password_reset Que faut il faire ??

    • blackant member avatar

      Blackant Solutions Provider

      11 months ago

      Hi, Are you using Apache / Nginx? You need to enable the mod rewrite.

      Thanks, Raj

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