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Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.

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#3395 - after i create a username for a contact i cant login and it tells me username doesnt exist and it wont let me reset password

Closed Bug? created by jharvel 3 years ago

after i create a username for a contact i cant login and it tells me username doesnt exist and it wont let me reset password

  1. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi,

    After you create a contact and check the "Enable portal" checkbox, you will receive an email from the CRM.

    In the email, you will see a reset password link. You should click that and set the password.

    We can have a call if you want. I can help you configure the works. This is my email - rajkumar@blackant.io

    Thanks, Raj

  2. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi,

    Did you get any chance to check?

    Mail me or reply here if you need any help configure the CRM. I am glad to help you

    Thanks, Raj

    • jharvel member avatar

      jharvel

      3 years ago

      Yeah I got it to work but it really doesn’t seem like it’s worth it as I can do everything about the same if not easier with the website through my phone

  3. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Good to hear that module is working! I am resolving the ticket now.

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