by Blackant Solutions

Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.

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#3385 - A few issues

Closed Bug? created by emmanuel1 Verified Purchase 3 years ago

After installing the package I faced a few issues: 1. There is no Customer Group list populating in the drop down. 2. After creating a package, I never received anything by email, I tried multiple times.

I need to check these before the end of the trial version to make a decision on acquiring the product.

  1. blackant member avatar

    Blackant Solutions Provider

    3 years ago

    Hi,

    Regarding the customer group, by default we don't add any values. You can go to Studio > Contacts > Fields > Customer group. From there, add new values to that field. Example: Premium, Pro, Free etc...

    Regarding the package, you don't get emails (I will add an option to notify the user after build creation on our next version). If you go to the package generation area, you will see a download link there. Refer the link

    https://drive.google.com/file/d/1sx0NH9Y2qkQHEvPEWj-iMxUKWxpU4iWv/view?usp=sharing

    If you need any help in configuring or have any queries, contact support@blackant.io. We can have a call.

    Thanks, Raj

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