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Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.

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#2755 - Received error trying to validate license

Closed Installation created by dcarmody Verified Purchase 4 months ago

I received the following error when validating the license.

**You do not have access to this area. Contact your site administrator to obtain access.
**
I have curl enable and am root.

  1. blackant member avatar

    Blackant Solutions Provider

    4 months ago

    Hi,

    In the Admin section, you can able to find a link called "License Configuration" under "Customer Portal add-on". Click on that link and enter your license key there. You can able to find the license key from the SuiteCRM store. Enter the key and validate it.

    Thanks,
    Raj

  2. dcarmody member avatar

    dcarmody Verified Purchase

    4 months ago

    I am receiving the same response from that windows as well.

    **You do not have access to this area. Contact your site administrator to obtain access.
    **

    • blackant member avatar

      Blackant Solutions Provider

      4 months ago

      Hi,

      There is no validation on the License configuration page. Can you able to share you screen via Skype/AnyDesk/TeamViewer?
      I can help you resolve this. You can send an email to rajkumar@blackant.io.

      Thanks,
      Raj

  3. blackant member avatar

    Blackant Solutions Provider

    4 months ago

    Issue resolved. PHP-Curl was missing in the server.

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