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#141 - Not installing on PHP7, Win Server 2012R2, MSSQL

Closed Bug? created by ivan 6 years ago

hi, no errors but freezes on 82% :(

sugarchimp1.PNG

SUITELOG:

Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image icon_Administration_32.png not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image icon_Administration_32.png not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Contact_Vcard.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Lead_Vcard.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Create_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Diagnostics.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Person_Form.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Meeting.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Call.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Today.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Call.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Meeting.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Contact_Vcard.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Create_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Email_Templates.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Diagnostics.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Person_Form.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Call.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Schedule_Meeting.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image List_Maps.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Quick_Radius_Map.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Process_Audit.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Security_Group.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Role_Management.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create_Contact_Vcard.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Resource_Chart.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image View_Project_Tasks.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Create.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image SugarPrint.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image Add.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image CrearPhoneCalls.gif not found Fri Nov 25 22:13:01 2016 [2160][1][WARN] Image PhoneCalls.gif not found Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:04 2016 [2160][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:05 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:05 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:05 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:05 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code Fri Nov 25 22:13:06 2016 [2988][1][DEPRECATED] PHP4 Style Constructors are deprecated and will be remove in 7.8, please update your code

  1. chad member avatar

    Chad

    6 years ago

    Hello, we were out this weekend for a holiday. Sorry for the delayed response.

    It appears you have php 4 installed on your server. PHP 5.3 or higher is required for SugarChimp to run properly. I would recommend upgrading to at least PHP 5.3 and then try re-installing.

    Give that a try and let us know if it corrects the issue. Thanks!

    • ivan member avatar

      ivan

      6 years ago

      Hi, no we have PHP7

    • chad member avatar

      Chad

      6 years ago

      Got it, thanks for that. Here are a few more things to check:

      1) Do you know if your version of Sugar/SuiteCRM is compatible with PHP 7?

      2) Check your php logs and web server logs to see if there are any additional errors around the time of the installation

      3) Are you sure you have your permissions set correctly? All of the warnings of not finding the images could mean that SuiteCRM cannot access some files due to permission issues. Here's a good script to setup your permissions: http://shanedowling.com/sugarcrm-permissions-script

      4) Have you tried re-installing? I've seen other installations fail at 82% due to the connection between php and the database get disrupted. Re-installing the module can correct the issue (https://www.sugaroutfitters.com/support/SugarChimp/2111)

      Let me know what you find. Thanks!

    • ivan member avatar

      ivan

      6 years ago

      Yes, SuiteCRM 7.7.8 supports php 7.

      The LOGS are copied Up this lines.

      Yes we have permisions.

      Yes when i reinstall, frezes on 82%.

    • chad member avatar

      Chad

      6 years ago

      Thanks for the info. The logs you posted above appear to be the suite log file, not the php logs or the web server logs. Those might be in /var/log/apache or /var/log/php something like that if you're on a linux machine. Any chance you can look at those?

    • ivan member avatar

      ivan

      6 years ago

      [28-Nov-2016 18:57:37 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:39 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:41 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:41 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:44 Asia/Kuwait] PHP Notice: Undefined variable: dictionary in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\ModuleInstall\ModuleInstaller.php on line 1393 [28-Nov-2016 18:57:44 Asia/Kuwait] PHP Warning: Invalid argument supplied for foreach() in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\ModuleInstall\ModuleInstaller.php on line 1394 [28-Nov-2016 18:57:45 Asia/Kuwait] PHP Fatal error: 'continue' not in the 'loop' or 'switch' context in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\modules\SmartList\includes\classes\SmartList\Mode\Sql.php on line 191 [28-Nov-2016 18:57:45 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:46 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162 [28-Nov-2016 18:57:48 Asia/Kuwait] PHP Warning: Declaration of SugarEmailAddress::save($id, $module, $new_addrs = Array, $primary = '', $replyTo = '', $invalid = '', $optOut = '', $in_workflow = false) should be compatible with SugarBean::save($check_notify = false) in C:\inetpub\wwwroot\GRUPIMATICA\SuiteCRM\include\SugarEmailAddress\SugarEmailAddress.php on line 1162

  2. ivan member avatar

    ivan

    6 years ago

    I see this: https://suitecrm.com/community/forum/suitecrm-7-0-discussion/9216-what-is-suppose-to-create-smartlist-database-table-sugarchimp-suitecrm with no response. Please take a look.

    • chad member avatar

      Chad

      6 years ago

      Thanks again, I'm looking deeper into this now.

  3. chad member avatar

    Chad

    6 years ago

    Hi Ivan, to follow up on this, I tried installing SugarChimp in the same environment as yours and it did not stop me at the 82% mark.

    I did find a small bug in the post_install script which seems unrelated, but depending on your setup it could be the issue. If you go to your orders page here: https://store.suitecrm.com/orders download and install the new version. It will be version 7.7.8e when you upload it to module loader.

    Give that a try and let me know how it goes. Thanks for your patience!

  4. chad member avatar

    Chad

    6 years ago

    Thanks for giving it a try, something else must be going on. We'll need to setup a screenshare so I can take a closer look.

    We have several times open this week. Please go here and pick a day/time and we'll get this sorted out: https://calendly.com/fanaticallabs/sugarchimp-support

    Thanks and sorry for the install issue!

  5. ivan member avatar

    ivan

    6 years ago

    Working Fine! Thanks!

    • chad member avatar

      Chad

      6 years ago

      Good to hear! I'm going to close this case out.

      I saw your other emails. Will get to those soon. Thanks!

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