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• Refund Process

  Support May 15th, 2021 @ 10:18 pm
  

  Hi,

  Thank you for your response, and I have dropped an email to the store. Hoping for the best.

  Best Regards, Dinushan

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• Recurring invoice process based on Account category?

  Support April 14th, 2021 @ 2:23 am
  

  Hi,

  Thank you for your prompt response.

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• Recurring invoice process based on Account category?

  Support April 14th, 2021 @ 2:11 am
  

  Hi,

  I am using the trial version, and I found that we are able to set up each invoice as a recurring invoice. However, is it possible to create multiple recurring invoices through the list view?

  Thank you

  Best Regards, Dinushan

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• Recurring invoice process based on Account category?

  Support April 14th, 2021 @ 12:51 am
  

  Hi,

  Thank you for your response, and I am going to purchase the trial version to test the addon.

  Best Regards, Dinushan

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• Recurring invoice process based on Account category?

  Support April 14th, 2021 @ 12:01 am
  

  Hi,

  Thank you for your response. Is there any possibility to create recurring invoices based on the previous year's invoice in the Invoice section with the line items? Moreover, we will migrate our draft invoices to the XERO system. Therefore, we need those recurring invoices in the invoice section.

  Thank you

  Best Regards, Dinushan

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• If we have 2 different name fields

  Support March 30th, 2021 @ 4:14 am
  

  Hi Business Fundamentals,

  Thank you for your response. Moving forward, we have explained this process to the client and confirmed that this is a default function in XERO.

  Best Regards, Dinushan

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• Selecting Account Name and Linking

  Support December 21st, 2020 @ 7:49 pm
  

  Thank you so much, and now I got your point.

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• Selecting Account Name and Linking

  Support December 21st, 2020 @ 12:35 am
  

  Also, is this related to new records or existing records?

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• Selecting Account Name and Linking

  Support December 21st, 2020 @ 12:35 am
  

  Hi,

  Sorry, I am a bit unclear regarding this comment: "The Xero ID field value can be deleted if you add it to the records Edit view". We have already implemented the Xero ID field into our edit view mode. Also, that field is available in every single record.

  As you said, "Send to Xero will create a new link" will this action creates a new link in the XERO?

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• Selecting Account Name and Linking

  Support December 20th, 2020 @ 11:03 pm
  

  Hey,

  Thank you so much, and this helps me a lot. Also, if I am not wrong, after creating the initial linkage between an Account in the SuiteCRM, Xero will provide you with an id, and that XERO id will link the record with SuiteCRM

  do you think I got the point correctly?

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• Selecting Account Name and Linking

  Support December 20th, 2020 @ 10:25 pm
  

  Hey,

  Thank you for your prompt response, and I am aware of these options. However, our client came back to us mentioning that,

  "mainly once we can align the business name (Field name in SuiteCRM) with account name in Xero (has to be exact match otherwise won't link), then we'll need to relink accounts. And then test it's working (invoices that state paid have been, statements sending working, etc.)"

  Please Advise

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• File upload field, not generating in a Web form to create Leads

  Support November 17th, 2020 @ 10:33 pm
  

  Hi,

  I got the same issue after adding the file field to my webform

  Please help

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