TalkerCRM

Key Concepts

• Voice Command — a spoken instruction containing one or more actions
• Action — create, update, search, link, summarize ⓘ
• Approval Workflow — confirmation before execution
• Free Hands System — operate CRM without keyboard/mouse
• SuiteCRM Chat Widget — AI assistant inside SuiteCRM UI ⓘ
  
• AI Agent — autonomous AI executing scheduled or contextual actions (Enterprise)

Roles

• End User — uses voice or chat
• CRM Administrator — installs and configures TalkerCRM - Can control everything thanks to the TalkerCRM Core interface

Features

• Action
• Catalog
• Research
• Enrichment Tool
• TalkerCRM Core

Features

TalkerCRM combines voice, chat, AI and CRM automation to help users work faster and keep business data more accurate.

• Actions
  Perform real CRM operations using natural language. Create, update, search and link records simply by speaking or writing.
• Catalog
  Ask questions to your knowledge base and retrieve useful information from documents, structured JSON files, public URLs and business content.
• Research
  Analyze CRM data, find records matching specific conditions, summarize results and obtain structured business insights.
• Enrichment Tool
  Complete Accounts and Leads with relevant web information, using the data already present in the record as search filters.
• TalkerCRM Core
  Configure, control and manage the TalkerCRM solution through a dedicated administration interface.