by AppJetty

SuiteCRM Survey Plugin
Integrate the SuiteCRM survey plugin to create, design and send attractive surveys to get actionable feedback from your prospects. This can help you direct your business strategies. Get feedback directly from your respondents and easily manage them in SuiteCRM.

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FAQ

1. Is Survey Rocket like other online survey tools?

We would not want to compare Survey Rocket with any other online survey solution, simply
because only Survey Rocket is built for SuiteCRM and others are not. If you have to use any general
online survey tool with SuiteCRM you will not only have to purchase that tool's subscription but also
another third party integration solution, just to integrate the survey tool with SuiteCRM. As you can
understand, this is not only costly and messy, but also exposes your customer database to security
risks. Even though the features are comparable to any good survey tool, Survey Rocket is unique in its
own way.

2. Can I create multiple surveys using the same survey template?

Yes, you can create multiple surveys using the same template. When you create a survey using a
template it gets saved as a separate survey in the survey module.

3. Can I resend a survey to a respondent?

Ans: Yes, you can resend the survey to a respondent from the Individual Report, where you will find a
resend button against all survey submissions. A respondent can also request to attempt the survey
again.

4. Can I make a question compulsory?

Yes, you can make a question compulsory by marking it as “Is required” from the Advanced
Options tab.

5. Can I send a reminder to attempt the survey?

Yes, you can send a reminder to your prospects who have not responded to the survey.

6. Can the respondents' be redirected to any web page?

By default, the respondents are redirected to the Thank You page. You can edit the Survey
completion page from Advance Survey Configuration option for a survey to redirect respondents to
your own web page when they're done taking the survey.

7. Can I attend survey on behalf of my prospects?

Yes, you can attend survey on behalf of your prospects on a phone call. In the survey submissions
sub-panel, an option to Attend Survey is provided using which you can attend the survey on behalf of
your prospects.

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Rating
  • "We have been using the SuiteCRM Survey Rocket Plugin for over a year now, and the product works well. This is a great plugin supported by a great team, definitely recommended."

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