by Lion Solution

The Maintenance Mode add-on for SuiteCRM helps companies ensure their users are off the CRM before starting system upgrades, development evolutions, or plugin installations. With a special Admin option for ‘maintenance mode,’ prevent non-admin users from logging in, plus many other valuable features.

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Admin Guide

Settings

To config and enable / disable the Maintenance Mode addon, you have to log as an administrator and go to the admin page: AdminPage.png

In the Maintenance Mode panel click on: "Configuration": MaintenanceModeConfiguration.png

Enable / Disable

Click on the checkbox to activate or disactivate the Maintenance Mode: EnableMaintenanceMode.png

If you enable it, and hit Save:

  • any non Admin User will be redirected to the Maintenance Page as soon as he clicks any button.
  • Non Admin Users won't be able to login until you disable the Maintenance Mode
  • Admin Users will continue to work as usual

Please note that if you don't set anything in the Maintenance Page box, your Users will be prompted to a blank page.

HTML code of your Maintenance Page

You can communicate to your Users that the system is down for maintenance, customizing as you wish the Maintenance Page: MaintenanceModeHTMLPage.png

Here you'll find an example:

<!doctype html>
<title>CRM system under maintenance</title>
<style>
  body { text-align: center; padding: 150px; }
  h1 { font-size: 50px; }
  body { font: 20px Helvetica, sans-serif; color: #333; }
  article { display: block; text-align: left; width: 650px; margin: 0 auto; }
  a { color: #cc0000; text-decoration: none; }
  a:hover { color: #333; text-decoration: none; }
</style>
<article>
<h1>CRM system under maintenance</h1>
    <div>
        <p>The CRM system is currently undergoing scheduled maintenance.<br>
    Every attempt has been made to save any data sent at this time.<br>
    We apologize for the inconvenience. In case of need, please contact the Lion Solution CRM Management Office at <a href="mailto:crm@lionsolution.it">crm@lionsolution.it</a>.<br>
    The CRM System will be available soon.</p>

    <p>— CRM Management Office</p>
</div>
</article>

This will produce: ENG_DownForMaintenanceHTMLPage.png

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