by Verity Infotech

FreshChat is an all-in-one messaging software for all your sales, marketing and support needs. A leap from legacy live-chat systems, FreshChat helps teams and businesses focus on a continuous and context-driven messaging experience on the website, in-product, mobile and even social apps like Messenger. It saves all the conversion details in SuiteCRM.

Includes a 30 day guarantee
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Admin Guide

API Configuration in CRM

Goto the admin panel and you will find the FreshChat Integration section. Then click on API Configuration and enter the details as below image.

API_Settings.png

For this API we need to go at FreshChat Portal and need to Configure Webhook as well.

Follow the below steps.

[Step 1]

* Configure Webhook at FreshChat

[Step 2]

* How to generate API at FreshChat

Get in touch:

For support or any questions: Email us at info@verityinfotech.com Skype - info@verityinfotech.com

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