Reduce support time with Knowledge Management Ninja by finding suggested articles while working cases.
Features:
- Use keywords on a case to pull similar articles.
- Adds the knowledge base to Global Search.
- Relate Knowledge to specific Accounts.
- View Knowledge across accounts.
- Easily Search all knowledge for an Account right in the Accounts module and in the Global Search.
Highlevel Overview
Get an Enterprise Knowledge Base within SuiteCRM and deliver superior Customer Service
Case Article Suggestions
Global Search Support
Search for knowledge base articles right from the Global Search.
To learn more about this solution go to Knowledge Management Ninja or search for "knowledge".
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PDF Template Viewer
Ensure you are sending the right documents to your prospects and customers. With the PDF Template Viewer add-on, you can easily preview PDF templates before downloading or sending them to customers via email.
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Workflow Emails with PDFTemplates Attachment
Workflow Email action with Dynamic PDF Template Attachment
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SugarChimp
Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on SuiteCRM data so you can market to the right people at the right time. Compatible with all versions of SuiteCRM.
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