Reduce support time with Knowledge Management Ninja by finding suggested articles while working cases.
Features:
- Use keywords on a case to pull similar articles.
- Adds the knowledge base to Global Search.
- Relate Knowledge to specific Accounts.
- View Knowledge across accounts.
- Easily Search all knowledge for an Account right in the Accounts module and in the Global Search.
Highlevel Overview
Get an Enterprise Knowledge Base within SuiteCRM and deliver superior Customer Service
Case Article Suggestions
Global Search Support
Search for knowledge base articles right from the Global Search.
To learn more about this solution go to Knowledge Management Ninja or search for "knowledge".
-
Login Security
Login Security is a SuiteCRM extension that delivers an additional level of security for your CRM, helping your business avoid potentially harmful logins from banned IP addresses or unknown persons. Works with all SuiteCRM modules.
-
Employee Clock-in
Now clocking in and out for your workday directly from your CRM is possible! Using the Employee Clock-in add-on, your employees can easily manage signing into work each day, plus you can generate weekly reports on clock-ins/clock-outs per user.
-
Shopify Bridge
The Shopify Bridge by BrainVire Info-tech provides an effective solution for bringing Shopify information into SuiteCRM. By leveraging the Shopify API your products, customers, and orders can be migrated on demand.
- Show more addons