Reduce support time with Knowledge Management Ninja by finding suggested articles while working cases.
Features:
- Use keywords on a case to pull similar articles.
- Adds the knowledge base to Global Search.
- Relate Knowledge to specific Accounts.
- View Knowledge across accounts.
- Easily Search all knowledge for an Account right in the Accounts module and in the Global Search.
Highlevel Overview
Get an Enterprise Knowledge Base within SuiteCRM and deliver superior Customer Service
Case Article Suggestions
Global Search Support
Search for knowledge base articles right from the Global Search.
To learn more about this solution go to Knowledge Management Ninja or search for "knowledge".
-
Twitter Integration
Twitter Integration helps you to fetch the twitter profile data and can see all Tweets and Likes of that profile at one click. You can do this from Contacts and Leads modules.
-
Target List Wizard
A better way to manage and maintain your Target Lists. Target List Wizard allows you to keep lists up to date automatically using reports or workflows or manually from each of your records using the Target List subpanel. Also includes the ability to mass remove and also search for records that belon...
-
WhatsApp Integration with SuiteCRM
WhatsApp add-on automation makes your business available anytime. Send WhatsApp from SuiteCRM at one click from any module. Easy to user Single conversation view. You can also create a workflow WhatsApp Message and get a reply back as an Inbound WhatsApp Message. With WhatsApp, you'll get fast,...
- Show more addons