Reduce support time with Knowledge Management Ninja by finding suggested articles while working cases.
Features:
- Use keywords on a case to pull similar articles.
- Adds the knowledge base to Global Search.
- Relate Knowledge to specific Accounts.
- View Knowledge across accounts.
- Easily Search all knowledge for an Account right in the Accounts module and in the Global Search.
Highlevel Overview
Get an Enterprise Knowledge Base within SuiteCRM and deliver superior Customer Service
Case Article Suggestions
Global Search Support
Search for knowledge base articles right from the Global Search.
To learn more about this solution go to Knowledge Management Ninja or search for "knowledge".
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