Reduce support time with Knowledge Management Ninja by finding suggested articles while working cases.
Features:
- Use keywords on a case to pull similar articles.
- Adds the knowledge base to Global Search.
- Relate Knowledge to specific Accounts.
- View Knowledge across accounts.
- Easily Search all knowledge for an Account right in the Accounts module and in the Global Search.
Highlevel Overview
Get an Enterprise Knowledge Base within SuiteCRM and deliver superior Customer Service
Case Article Suggestions
Global Search Support
Search for knowledge base articles right from the Global Search.
To learn more about this solution go to Knowledge Management Ninja or search for "knowledge".
-
Docusign Integration
A complete SuiteCRM and Docusign integration which allows us to quickly pull data from SuiteCRM modules like Account, Contact, Lead, Prospect, User, Quote and Contract and then send them out for signature directly from SuiteCRM. The signed document's fields are then returned to SuiteCRM and att...
Featured -
Dashlet Roles
Be explicit about which users have access to each specific dashlet. Enable or disable dashlets for certain types of users regardless of what their permissions are to that module. Gives finer control over the data available to a user from the home page dashboard.
-
Sales Forecast & Quota
The Sales Forecast & Quota add-on for SuiteCRM allows you to track your sales forecasts and see how your sales teams are performing against the defined quota. Forecasts show opportunities in your sales cycle that are committed to close and those that are best-case opportunities, allowing you to see ...
- Show more addons