To better engage members in helpful conversation, we've launched a new feature: Conversations. With Conversations, you can efficiently view and discuss activity on the SuiteCRM Store that is relevant to you. For example, as a seller you can stay on top of all cases, questions, comments, and so on to ensure that your customers are always getting the help they need.
The first important feature of Conversations is the feed (above). You can now view a list of all the actions that have happened on the site that are relevant to you. If you're a seller you can see reviews, ratings, verifications, questions and comments across all of your add-ons in a single feed. This makes it easy to digest what's happening with your add-ons as well as making the process of keeping up with your customers and leads very efficient.
Want to view a list of just support cases? There's a filter for that.
With the launch of Conversations, sellers are informed via email anytime a member leaves a comment, creates a rating & review, verifies an add-on works, asks a questions. Not only are they notified, but they are now able to kick-off a private conversation between themselves and the member to discuss the issue at hand. If someone leaves a negative verification or review, the seller has an opportunity to follow up with that member to try his/her best to fix the issue for the member and turn it into a positive experience.
If you haven’t already, login or register and check out the Conversations feature.
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Approval Process
Often in business, you require multiple levels of approval from decision-makers for certain records and requests. It becomes tedious to filter the records and send them for approval manually. The Approval Process add-on for SuiteCRM simplifies this task by automating the entire approval process.
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Shopify Bridge
The Shopify Bridge by BrainVire Info-tech provides an effective solution for bringing Shopify information into SuiteCRM. By leveraging the Shopify API your products, customers, and orders can be migrated on demand.
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Favorites Dashlet
With the Favorites Dashlet add-on, users can save time and clicks by easily accessing their priority or most-visited records by adding a Favorites dashlet to the SuiteCRM home page.
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