Highlevel Overview
Using the SuiteCRM SMS Integration by GrowMore Technologies, you can quickly send SMS messages from your CRM in one click, from any module. Send mass SMS messages and log all replies as an inbound SMS message too. Create and send custom or template-based messages, plus send messages using a workflow. Below is the full list of product features to help your team stay focused on inbound/outbound customer communications in SuiteCRM:
- Send SMS messages from anywhere using one click on the SMS icon
- Send Bulk SMS messages using SMS templates
- Send SMS messages using workflow like email
- You can use any field of a record in the template
- Send and receive SMS message log will be saved in the Call module
- You will get an alert notification when any SMS message is received
- All logs will be related to appropriate records based on mobile matches
How it Works
DetailView Of Record
Send SMS by clicking on the icon
Sending SMS Message
SMS Sent Log In Call Module
Alert Notification When SMS Received
SMS Received Log In Call Module
Logs History Under Record
To learn more about this solution, go to SuiteCRM SMS Integration or search for "SMS."
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Alert Messages
Help users get alerted and stay well-informed when something has changed in your CRM system. The Alert Messages add-on for SuiteCRM provides notifications to users via an Alert button when changes for a selected module are made, according to your specific parameters.
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Fanatically Zen with SuiteCRM and Zendesk
Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and SuiteCRM integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SuiteCRM.
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