Highlevel Overview
With the SuiteCRM WhatsApp Integration by Verity Infotech, enjoy the convenience of two-way WhatsApp communication from the conversation chat window. Send single, bulk, workflow and scheduled messages to stay top of mind with your customers in a way that’s easy for them to engage.
Capabilities List
- Two-way WhatsApp conversations
- Send single and bulk WhatsApp messages
- Schedule WhatsApp messages
- Use existing email templates as WhatsApp templates
- Easy workflow configuration
- Create and manage WhatsApp templates with dynamic fields
- Inbound WhatsApp notification
- Relation of outbound/inbound WhatsApp with records
- Improve level of customer service
- Customer experience tracking, cross-selling, retention and more
- WhatsApp texting CRM integration initiates reminders and notifications
- Schedule anniversary and birthday WhatsApp messages
Feature Highlights
One-Click WhatsApp Sending
- You can see below images for sending WhatsApp from Detail View and List View of any module
- Keep all your conversations organized
Sending Mass WhatsApp Messages
You can send mass WhatsApp messages from List View of the Leads, Contacts and Accounts modules.
Scheduling WhatsApp Messages
Open WhatsApp window and click on Schedule WhatsApp so it will redirect you to create a record with all value set in that record.
To learn more about this solution, go to the SuiteCRM WhatsApp Integration, or search for "WhatsApp."
-
Outlook 365 and SuiteCRM Integration
Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records an...
-
Approval Process
Often in business, you require multiple levels of approval from decision-makers for certain records and requests. It becomes tedious to filter the records and send them for approval manually. The Approval Process add-on for SuiteCRM simplifies this task by automating the entire approval process.
- Show more addons