A GDPR Data Privacy solution for SuiteCRM provides companies like yours with the tools to build trust while enhancing customer experiences. This customized solution is not just about meeting GDPR Regulatory, But this solution implements best practices for data privacy into how they do business. It is an opportunity for the Company's customers to build a relationship based on trust and transparency with their own customers.
The General Data Protection Regulation (GDPR) is regulation, that provides significant protections for the privacy of personal information of EU residents which were drafted and passed by the European Union (EU), it imposes obligations onto organizations anywhere, so long as they target or collect data related to people in the EU. It carries provisions that require businesses to protect personal data and privacy of EU citizens for transactions that occur within EU member states.
As data intelligence becomes more important and necessary for companies to understand and serve customers better, it is critical that companies remain accountable to every individual’s right to privacy and security. Especially when your organization uses CRM it is more important to you to process and treat the customer data lawfully.
Our GDPR Data Privacy solution for SuiteCRM provides companies like yours with the tools to build trust while enhancing customer experiences. This customized solution is not just about meeting GDPR Regulations, it is a solution that implements best practices for data privacy into how they do business. It’s an opportunity for the Company's customers to build a relationship based on trust and transparency with their own customers.
Getting started
Key features
- Data Privacy Manager (DPM).
- Configure Personally Identifiable Information(PII).
- Auto Audit logs for the PII fields.
- Consent Management - Send Consent request, Consent form.
- Request based - Anonymize, Archive and Delete.
- Export PII information to Word or PDF format.
- Auto-update consent based on the waiting period.
- GDPR Ready forms.
- A complete life cycle for Data Request to Data process.
- Easily identifiable color coding for each request type.
GDPR Data Privacy:
GDPR Data Privacy module list view
Data Privacy Manager (DPM):
Data Privacy Manager (DPM) is a type of user who leads a comprehensive solution for effective personal data management. This solution saves time and contributes to creating a culture of trust and encourages responsible behavior toward data management and data security. An admin user can create a Data Privacy Role and assign a user to that role, then select a Data Privacy Manager from the configuration screen. The person who decides why and how personal data will be processed. If you’re an owner or employee in your organization who handles data, this is you.
Personally Identifiable Information (PII):
Personal data is any information that relates to an individual who can be directly or indirectly identified. Names, email addresses, gender, location information, etc. are personal data. Each organization have their own needs. So, You need to select fields as personal information to suit your organization's needs. That allows the Data Privacy Manager(DPM) to easily classify the personal data fields for the modules type of person like Contacts/Leads/Prospects.
Download Data Privacy Request Form:
Download the GDPR-Ready form for the Data privacy requests, Host it on your server/website from where your customer would ask for the Data privacy requests. The Request coming from the forms, creates a Data Privacy Request record in crm and relates the request to a matching Contact/Leads/Prospects based on email.
- As per the GDPR regulation, the requests needs to be preserved, with the proof of identity as the requester could be making request on behalf of the person.
This module will serve as a request received from the Data Privacy Request Webform. The information provide over webform will be processed solely for the purpose of verifying the identity and residency, identifying the information the person is requesting. The personal information will be accessed by the Data Privacy Manager only. Your proof of ID and residency will be deleted once your request has been answered.
**DISCLAIMER:** As a Data Controller, you are responsible for safeguarding the data of your customers, take measures to ensure effective implementation of data protection and CRM systems in order to comply with the GDPR.
Clients are responsible for ensuring their own compliance with various laws and regulations, including the European Union General Data Protection Regulation. Clients are solely responsible for obtaining advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulations that may affect the clients’ business and any actions the clients may need to take to comply with such laws and regulations. The products, services, and other capabilities described herein are not suitable for all client situations and may have restricted availability. We do not provide legal, accounting or auditing advice or represent or warrant that installation of Urdhva Tech's Data Privacy module will ensure that clients are in compliance with any law or regulation.
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About Urdhva Tech
Urdhva Tech is a leading provider of SuiteCRM Consulting, Implementation, Training and Customization services located in Ahmedabad, Gujarat India. At Urdhva Tech, we continuously endeavor to deliver world-class SuiteCRM Development services that help develop a competitive advantage for your business. We have amongst us, some of the best SuiteCRM Developers having sole experience of 10+ Years on SugarCRM, who can help you in streamlining business processes and reducing operational overheads. Our services are not only cost-effective but also best in terms of quality.
