This add-on will help you sync Freshdesk tickets to your SuiteCRM, plus it will automatically create an account and contact related to each ticket. Your business can work more competently with Freshdesk tickets, customers, comments and company information easily synced to your SuiteCRM.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.