by Brainvire Infotech Pvt. Ltd

The solution for your Magento store. The new SuiteCRM Magento bridge lets you integrate and access all the major features of Magento allowing your accounting and sales teams to have a complete view of your customers and orders within Magento right from SuiteCRM.

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Introduction

Benefits of Integration

  • No more duplicate entries of products, customers and orders.
  • Includes all the product type of Magento
  • Manage category and attribute master of Magento in CRM
  • Improves functional efficiencies through SuiteCRM/Magento
  • Processes customer orders and its status within SuiteCRM due to integration with Magento
  • Magento Abandon Cart Quotation creation in CRM
  • Direct orders of Magento

Brainvire Solution

  • SuiteCRM-Magento Integration is two-way process. We can integrate data from SuiteCRM to Magento and vice versa.
  • Our Integration covers 4 modules. We can further customize the Integration service to add up more Modules.
  1. Customer
  2. Product
  3. Order
  4. Leads
Our Integration includes:
  • We have developed Custom Magento-2 Plugin, which needs to be installed in your Magento copy to use in integration process. We have used all default modules of Magento.
  • Once customer is created in Magento then that Customer will sync up into CRM on real time basis. We are providing bidirectional Customer and Address sync.
  • We have given functionality to sync all the products of Magento into CRM.
  • All the Magento product type we have included in this plugin so that sales rep can create the quotation directly from the CRM.
  • We have given functionality to send a quotation mail to the customer with the product details directly from the CRM
  • Customer can place the order by clicking into quotation mail “Proceed to Checkout” Button.
  • If that customer is new and not in Magento then it will first register it and then redirect into that cart page on order time.
  • If that customer is existing in Magento then on order time it will automatically login first and then redirect into cart page of Magento on order time.
  • Once customer successfully place the order into Magento then that order is sync up into CRM on real time basis.
  • That order module is custom module in CRM.
  • We have also managed the order status in CRM.
  • We have also integrated Magento Reward Points , Credit Memo and Store Credit with CRM
  • We have also integrated RMA from Magento to CRM to manage the return of products from our customers
  • Also SuiteCRM provides more features to integrate extra modules with Magento Store, if required by client.
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