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#94 - Wordpress side installation Error

Closed Bug? created by mmojadad 6 years ago

Hello I tried install Wordpress-Package on a fresh latest version Wordpress and get the following error when i try enable plugin:

Parse error: Invalid numeric literal in C:...\wwwroot\wp-content\plugins\biztech-crm-portal\biztech-crm-portal.php on line 227

Regards, Mehran

  1. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hi Mehran,

    Thank you for contacting Biztech Support. Can you please let us know your server's php version ? Is it possible for you to share FTP Or WP-admin Details with us?

    Then, we would be able to assist you in a better way!

    Thanks & Regards, Biztech

  2. mmojadad member avatar

    mmojadad

    6 years ago

    Hello Server : Windows 2008 R2, IIS 7 , PHP 7.0.5 and PHP 5.3.28 ( both php version tested ) Wordpress : 4.6.1 Is it possible for you to share FTP Or WP-admin Details with us? I prefer to receive bug free add-on . Several WP instance with many standard modules working fine on this server

    Regards, Mehran

  3. mmojadad member avatar

    mmojadad

    6 years ago

    Hello Awaiting ....

  4. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hello Mehran,

    We are working on this issue. and will update you ASAP.

    Thanks.

  5. mmojadad member avatar

    mmojadad

    6 years ago

    Hello Also 1. When update an existing contact ( SuiteCRM Side ) to define usernam/password for portal warning message show in Email files and only accept new email address 2. in Customer Portal User Group (....index.php?module=bc_user_group&offset=1&stamp=1476280103073578100&return_module=bc_user_group&action=DetailView&record=c2f53488-951a-2fd3-4c50-5721dd8cc00f ) Select area for Accessible Modules not show correctly and could not change or select modules.

    Regards, Mehran

  6. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hello Mehran,

    We have uploaded the updated package here. You can try to reinstall and check again. For the Email issue, we have added the validation for not allowing user to add contact with same email address for Portal purpose. Let us know in case of any concern. You can directly contact us at support@biztechconsultancy.com. Regards,

  7. mmojadad member avatar

    mmojadad

    6 years ago

    Hello Its not about add new contact, Its about update a contacts, Currently there is thousands of account and contact that must able to access customers portal and need to update their contacts and create Username/Password.

    Regards, Mehran

  8. mmojadad member avatar

    mmojadad

    6 years ago

    Hello Now addon installed on WP side but a warning message show on all pages( header & footer ) after enable plugin:

    Warning: session_start(): open(/tmp\sess_glmat09bgqcdkc0l2fpv91vrh6, O_RDWR) failed: No such file or directory (2) in C:...\wwwroot\wp-content\plugins\biztech-crm-porta

    Warning: Unknown: open(/tmp\sess_glmat09bgqcdkc0l2fpv91vrh6, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct

  9. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hello Mehran,

    1) As you have said that, you have big customer base in your CRM and also wants to provide the Portal Access to them. In this case you may have to enable that contacts for Portal usage and also need to set username and password. We can provide you a solution (one time script) where you can enable portal for your existing contacts. This script will set username as their email address and set password as 6 digit random string. 2) Regarding the warning message show on all pages( header & footer ) after enable plugin, Below is our comment: ​Its looks there are some permission issue with tmp folder on server. Do you have space in your /tmp directory? Also, what permissions is your /tmp area mounted with? Ref : http://www.shdon.com/blog/2014/05/09/php-why-might-session_start-fail-claiming-no-such-file-or-directory Ref : http://stackoverflow.com/questions/11779889/warning-session-start-function-session-start-open-tmp-sess-e07-42c14904

    Let us know in case of any concern!

    Regards, Biztech.

  10. mmojadad member avatar

    mmojadad

    6 years ago

    Hello I reinstalled new addon but still there is issue in WP side login page show with delay portal-login/ and after try to login i get the following error : The page isn’t redirecting properly We can check it directly via teamviwer at the same time, Please contact me via Skype : mmojadad

    Regards, Mehran

  11. mmojadad member avatar

    mmojadad

    6 years ago

    1) As you have said that, you have big customer base in your CRM and also wants to provide the Portal Access to them. In this case you may have to enable that contacts for Portal usage and also need to set username and password. We can provide you a solution (one time script) where you can enable portal for your existing contacts. This script will set username as their email address and set password as 6 digit random string If the script is ready to use send me to check in no productive environments

  12. mmojadad member avatar

    mmojadad

    6 years ago

    Hello I still waiting for your fixed update.

    Regards, Mehran

  13. Biztech member avatar

    AppJetty Provider Affiliate

    6 years ago

    Hello Mehran,

    We apologize for the inconvenience. We are working on mentioned issues and will complete it by tomorrow and provide you the updated package.

    Let us know in case of any concern!

    Regards, Biztech.

  14. mmojadad member avatar

    mmojadad

    6 years ago

    Hello My trial reached and i did not received any update. I stop the trial, Please inform me when your fix packages be ready to start a new trial.

    Regards, Mehran

    • Biztech member avatar

      AppJetty Provider Affiliate

      6 years ago

      Hi Mehran,

      Hope you are doing well!

      We are sorry for the delayed reply.

      Hope you received the latest package by Skype yesterday. Let us know for any further concern.

      Thanks & Regards, Biztech.

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