by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

Cancel at any time!
Free Trial

#718 - attachment field in case creation

Closed General Question created by ViniciusAssis 5 years ago

What field should I use to allow the user to upload an attachment when creating a case?

  1. Biztech member avatar

    AppJetty Provider Affiliate

    5 years ago

    Hi Vinicius,

    There is already facility to upload any attachment to case from its detail view in portal. Portal User can add note with attachment to respective case. Hope this helps!

    Thanks.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "So a new project for a client meant I needed a Customer Portal that was customisable, could work with a tight integration between Joomla and SuiteCRM,..." - mikekilby

    Read More Reviews