CRMJetty - SuiteCRM Customer Portal in WordPress

by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

Cancel at any time!
Free Trial

#4367 - Problem fields restitution from SuitecCRM to WordPress Portal

Closed Bug? created by alangoge Verified Purchase 2 years ago

Hello,

i have an instance of SuiteCRM (7.10.32) with a WordPress site. Modules are installed on both SuiteCRM and Wordpress.

I have been able to see different modules in Portal and customize layout of module (detail and edit)

But, some fields are returned with empty value (in my case, module is a custom on, based on cases. And concerned fields are description and Treatment) Why other fields are ok and those ones empty ? (see screenshot attached)

Thanks for your help.

  1. alangoge member avatar

    alangoge Verified Purchase

    2 years ago

    220616-165937.png

  2. Biztech member avatar

    AppJetty Provider Affiliate

    2 years ago

    Hello Alan,

    Thanks for contacting us!

    Could you please share CRM & WordPress admin credentials at sales@crmjetty.com to check this further?

    Hope this helps! Let us know in case of any concerns

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.4.0 to 8.6.1
Read Our Review
Rating

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

SuiteCRM CUSTOMER PORTAL

Customer Portal integrated with SuiteCRM for self-service with client based front-end portal and SuiteCRM at backend. Engage customers to log and manage support cases, bugs on the web, Publish your knowledge base articles from CRM to customer facing portal in FAQs for self service, enables your cust...
Integrations Marketing Sales Customer portal lead portal self serve portal suitecrm portal suitecrm customer portal crm portal crm customer portal Portal client portal suitecrm client portal suitecrm self service portal Customer Portal For SuiteCRM