by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

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#2905 - Cases module

Closed Bug? created by skilful 3 years ago

1) On create New case in CRM this case have No security groups (Clean field). 2) On create New case file upload don't adds file to CRM, only to Wordpress (In comments for existing cases upload file work fine and add file to CRM).

  1. Biztech member avatar

    AppJetty Provider Affiliate

    3 years ago

    Hello Dear,

    Thank you for contacting us!

    We appreciate your patience while we are evaluating your concern.

    We will soon update you over your email for the same.

    Hope this helps! Let us know in case of any concerns.

    Best Regards, AppJetty.

  2. Biztech member avatar

    AppJetty Provider Affiliate

    3 years ago

    Hello Dear,

    Thanks for your response!

    We have shared an update on your email from "support@appjetty.com". Can you please check and share your thoughts on the same?

    So, we can quickly check and update you with the solution.

    Hope this helps! Let us know in case of any concerns.

    Best Regards, AppJetty.

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