Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.
#273 - cannot connect to the portal
Dear sir,
I followed the installation guide for the portal on both sides, SuiteCrm and Wordpress. the connection is succesfull.
when I try to login with an existing contact account, it seems that the credentials are correct but it stays on login page. when the username dont exist, or the password is not correct, I get error message; username or password incorrect.
Thank you in advance for your support>
Jeremie lepere. PASolutions.
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"The portal does exactly what it is supposed to do and is a great way to have a good relationship with the customers via SuiteCRM. Even better is the e..." - danielberma
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falco
7 years ago
Hi Jeremie,
Thank you for contacting Biztech Support team. We are happy to assist you with your recent query about our WordPress SuiteCRM Customer Portal Pro.
Would you please share WP Admin and Suite Admin credentials also, FTP details with us at support@biztechconsultancy.com? Our technical team will check the issue and get it working for you.
Hope this helps! Let us know for any further concern!
Regards, Biztech.
7 years ago
Hello,
Thank you for your reply, The application is not deployed yet, we are evaluating the plug-in on local (on VM using Bitnami and suitecrm & wordpress stacks), is this an issue to get the plug-in working?
Best regards,
Jeremie.
7 years ago
Hi Jeremie,
Thank you for writing back to us.
Would you please let us know that which stack are you using and also if you could share some details regarding the same.
It would be great if you could get back to us on email at support@biztechconsultancy.com to make the communication faster.
Awaiting for your respose!
Regards, Biztech.