CRMJetty - SuiteCRM Customer Portal in WordPress

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#267 - Login problem

Closed Bug? created by gkabic 7 years ago

Hi,

I have installed portal in CRM and on WP, but when I try to login I get "You do not have sufficient permission to access this page.".

All right are correct. Am I doing something wrong?

  1. Biztech member avatar

    AppJetty Provider Affiliate

    7 years ago

    Hi Dear,

    Thank you for contacting Biztech Support team. We are happy to assist you with your recent query.

    Would you please share admin and FTP details of CRM and WP with us at support@biztechconsultancy.com?

    Our technical team will check it out for you.

    Hope this helps!

    Thanks & Regards, Biztech/

  2. gkabic member avatar

    gkabic

    7 years ago

    I can not share that because I'm testing on my local computer (both CRM and WP).

  3. gkabic member avatar

    gkabic

    7 years ago

    I have only this in CRM log: '[ERROR] -1: An Undefined Error - invalid_call occurred
    There is no error definition for invalid_call'

    I can not create new user, can not log in with existing user.

  4. Biztech member avatar

    AppJetty Provider Affiliate

    7 years ago

    Hi Dear,

    Thanks for the prompt response.

    Okay, would you please share a screenshot and steps of exactly how this error is faced? Also, kindly let us know your SuiteCRM and WP version.

    It would be great if you can get back to us at support@biztechconsultancy.com.

    Thanks & Regards, Biztech

  5. gkabic member avatar

    gkabic

    7 years ago

    Ok, me or one of my colleges will contact you via mail.

  6. Biztech member avatar

    AppJetty Provider Affiliate

    7 years ago

    Hi Dear,

    Thanks. Your email is being reviewed by our technical team and they will update you on it soon.

    Hope this helps!

    Thanks & Regards, Biztech.

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