Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.
#2119 - Screen frozen when attempting to configure portal layout for modules
Every time I try to configure portal layout for a module, I click the "edit view" button, then a div called backgroundpopup blocks all of the controls on the screen, and no options appear for me to configure the layout. Additionally, I receive a "mismatch" error when trying to connect the Wordpress side to the CRM via the URL.Is the URL just the root address (with or without /) to the CRM instance, the documentation does not say.
5 years ago
I managed to figure out what was going on with the Wordpress connection, it does not seem to support https. However, I still cannot edit the portal layouts in the portal configuration on the CRM side, when I click to edit any part of a module, a small box appears the screen dims, and nothing appears.
5 years ago
Hello Alex,
Greetings for the day!
It seems we're in communication, so in case of any concern please feel free to get in touch.
Have a nice day ahead.
Kind Regards, Appjetty