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#2010 - Credentials not accepted when using LDAP
We have a SuiteCRM 7.11.2 that is using LDAP authentication.
User can log in to SuiteCRM just fine, but when setting up the authentication of the Portal (/wp-admin/admin.php?page=biztech-crm-portal) it never works.
Tracked down the issue and the suitecrm.log (using debug mode) shows [FATAL] SECURITY: User authentication for USER failed.
Have you tested this plugin when SuiteCRM is using LDAP auth?
thanks for your help
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"CRMJetty - SuiteCRM Customer Portal is a fabulous addition to SuiteCRM. It is extremely well thought out and offers unlimited customization; which ca..." - chrisely
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falco
5 years ago
Hello Shane,
Greeting from Appjetty !
Thank you for purchasing the Customer Portal.
In regards to your concern, we have checked on our for the LDAP thing, we can surely provide the support for it.
We just need to put a checkbox in Wordpress Portal Admin Section defining that this credential is for LDAP or not. We will make a changes and provide you the updated zip over the email. So you can install that updated zip on your side. Sounds good?
Feel free to get in touch with us over the email support@appjetty.com in case of any queries from your end and we would be happy to assist you further.
I hope it helps!
Kind Regards, Appjetty