by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

Cancel at any time!
Free Trial

#1946 - Credential not bein acceted

Closed Bug? created by hector.chim 3 years ago

I input my credential to worpress and it shows error Connection not successful. Please check SuiteCRM Version, URL, Username and Password

  1. hector.chim member avatar

    hector.chim

    3 years ago

    I get this error

    PHP Warning: require_once(SugarWebServiceImplv4_1_custom.php): failed to open stream: No such file or directory in /var/www/html/gpcv2/custom/service/v4_1_custom/rest.php on line 15

    • Biztech member avatar

      AppJetty Provider Affiliate

      3 years ago

      Dear Hector,

      Greetings from AppJetty!

      Can you please share with us your Wordpress & CRM, Admin, and FTP credentials with us, so we can check the issue in detail and can update you with the solution?

      You can email us at support@appjetty.com

      Hope this helps! Looking forward to reading from you.

      Kind Regards, AppJetty.

    • hector.chim member avatar

      hector.chim

      3 years ago

      Sent Email

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "The portal does exactly what it is supposed to do and is a great way to have a good relationship with the customers via SuiteCRM. Even better is the e..." - danielberma

    Read More Reviews