Wild Berries Theme

Transform your SuiteCRM experience. Modern red and black theme enhances usability and offers a sleek aesthetic.

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#4952 - Wild berries

Closed Bug? created by alexandre a year ago

Hi there, We cannot get this theme t to work. Apparently 2 polices are missing from the zip file ?? Could you please come back to me asap ortherwise we would habe to cancelled our subscription. Environnement : 7.13 Many thanks for your quick response, Kind Regards, Alex

RT Dynamic Provider
a year ago

Hi Alex,

Thanks for reaching out to us and sharing your concern.

Please let us look into it and get back to you.

Regards,

Team RT Dynamic.

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RT Dynamic Provider
a year ago
Alex,

Thank you for your patience.

Can you please address the following:
1. Which PHP version are you using?
2. Does your SuiteCRM have other customizations related to themes/views or its the latest fresh SuiteCRM 7.13?
We would like to make a suggestion to clear your browser's cache, repair and rebuild the SuiteCRM.

Alternatively, we can schedule a call with you to check the issue in a single go. Let us know if that works for you.

Regards,

Team RT Dynamic.
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alexandre
a year ago

Hi, i've tested the theme in two fresh suitecrm 7.13 installs with php 7.4.33 and 8.0.29 Same problem, the login page displays correctly but when we are loged in there is no css. I've tried the repair and build without success. I've also changed the permissions of all the files and folders into 775 Do you have any idea of whats going wrong ?

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- RT Dynamic Provider
  a year ago
  
  Hey Alex,
  
  If the theme is not appearing, please validate the license key first from Admin -> Wild Berries.
  
  Once verified, please go to Theme section under Admin page again, and select your Wild Berries theme from the list as default and unchecked/unselect the SuiteP theme.
  
  Let us know if you have any other questions.
  
  Regards,
  
  Team RT Dynamic.
  
  reply
alexandre
a year ago

Hi, I've already done all these steps. The only page that works with the theme is the login page Once logged in there is no styling

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RT Dynamic Provider
a year ago

Link

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- alexandre
  a year ago
  
  Hi there, The link you have sent doesn't work. Could you please check and re-sent it ? Many thanks Alex
  
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RT Dynamic Provider
a year ago

Alex,

Please set recommended permissions that SuiteCRM mentioned in this link (https://community.suitecrm.com/t/default-permissions-for-suitecrm/11826/2.)

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RT Dynamic Provider
a year ago

Alex,

Sure, please see below the link again:

https://community.suitecrm.com/t/default-permissions-for-suitecrm/11826/2

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Wild Berries Theme

#4952 - Wild berries

"Excellent support team, resolved issue quickly." - qualquestindia

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