Personalize your SuiteCRM experience so it’s both unique and more efficient with the new RT Dynamic Wild Berries Theme!
#4952 - Wild berries
Hi there, We cannot get this theme t to work. Apparently 2 polices are missing from the zip file ?? Could you please come back to me asap ortherwise we would habe to cancelled our subscription. Environnement : 7.13 Many thanks for your quick response, Kind Regards, Alex
569982600
9 months ago
Hi Alex,
Thanks for reaching out to us and sharing your concern.
Please let us look into it and get back to you.
Regards,
Team RT Dynamic.
9 months ago
Alex,
Thank you for your patience.
Can you please address the following:
We would like to make a suggestion to clear your browser's cache, repair and rebuild the SuiteCRM.
Alternatively, we can schedule a call with you to check the issue in a single go. Let us know if that works for you.
Regards,
Team RT Dynamic.
9 months ago
Hi, i've tested the theme in two fresh suitecrm 7.13 installs with php 7.4.33 and 8.0.29 Same problem, the login page displays correctly but when we are loged in there is no css. I've tried the repair and build without success. I've also changed the permissions of all the files and folders into 775 Do you have any idea of whats going wrong ?
9 months ago
Hey Alex,
If the theme is not appearing, please validate the license key first from Admin -> Wild Berries.
Once verified, please go to Theme section under Admin page again, and select your Wild Berries theme from the list as default and unchecked/unselect the SuiteP theme.
Let us know if you have any other questions.
Regards,
Team RT Dynamic.
9 months ago
Hi, I've already done all these steps. The only page that works with the theme is the login page Once logged in there is no styling
9 months ago
Link
9 months ago
Hi there, The link you have sent doesn't work. Could you please check and re-sent it ? Many thanks Alex
9 months ago
Alex,
Please set recommended permissions that SuiteCRM mentioned in this link (https://community.suitecrm.com/t/default-permissions-for-suitecrm/11826/2.)
9 months ago
Alex,
Sure, please see below the link again:
https://community.suitecrm.com/t/default-permissions-for-suitecrm/11826/2