With the SuiteCRM WhatsApp Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click WhatsApp sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, WhatsApp templates, message scheduling and more.
#5660 - Inbound messages not being related due to "trim" of the phone number
When inbound numbers are displayed, they are lacking the "+5" preceding the whole phone number (in this case, our local cellphone numbers are "+598" and 8 digits (something like "+59898765432" (11 digits plus the "+" sign preceding it).
This number is being shown as "9898765432", missing the "+5" before it thus not relating the correct account / contact record to the incoming message.
The [Name] of the record is being show as "Inbound-WhatsApp from 9899300590" when it should read "Inbound-WhatsApp from +59899300590" (and the "related to" field remains empty, as mentioned before.
Thanks!
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"Excellent support working perfecly and now working as expected" - PucciTom
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