by Urdhva Tech

Need a landing page for your next campaign? A way for your customers to create support cases? Do your sales reps need a way to enter leads? With WebToModule you can create custom webforms for these any many other users. Supports all modules, including custom modules.

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#1836 - Missing Tables and no savings after configuration

Closed General Question created by erik_eberwein 5 years ago

After complete installation, it's not possible to save my new Form. When I clicked on "publish" the wizard ist refreshed but no data was saved. It seems, that the installation was not complete. The database tables ut_webtomodule and ut_webtomodule_audit are missing in my database. Please tell me, how I can install manually. Which folder permissions do I need? Thanks

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello Erik,

    Sorry for the inconvenience. It seems SuiteCRM didn't execute the queries upon module installation. Please do Quick Repair and Rebuild from admin. You will have queries on the screen please execute it. Also, there would be a file permission issue on your server. Can you check the permissions and ownership? You can set the permissions and ownership for the custom and modules/UT_WebToModule folder.

    Still, you are getting any issue then please try after making Ajax disable from admin for WebToModule?

    Go to admin >> System Settings >> Configure AJAX User Interface

    You can also get in touch with us on Skype. Our Skype id is: urdhvatech

    Thanks & Regards, Team Urdhva Tech

  2. buchhaltung1 member avatar

    buchhaltung1

    5 years ago

    Thanks! The AJAX configuration was the solution :) Great Support! Regards, Erik

  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello Erik,

    Glad that it works. Will close this issue.

    Thanks & Regards, Team Urdhva Tech

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