by Variance InfoTech Pvt Ltd

Webhooks allow communication with third-party applications by sending instant web notifications every time an event occurs in your SuiteCRM. With the Webhooks Integration, you can configure HTTP URLs and associate them in workflow rules to automate the entire notification process.

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#5238 - "Key could not be found locally" error message

In Progress Bug? created by EVIS GmbH Verified Purchase 8 months ago

I am currently experiencing issues with the Webhook integration (SuiteCRM version: 7.11):

In our SuiteCRM setup, the error message "Key could not be found locally. Please go to the license configuration tool and enter your key" is frequently displayed at the top of a page. This message appears even though I have a valid license key and have entered it correctly. Related to that, I am also sometimes unable to access the configuration tool. In the "Admin" section, the button to access the configuration of the Webhook Integration, which should be listed under "Other", randomly disappears. I assume that this issue is causing the error message. However, I am unable to debug it. Any tips on how can I resolve this issue?

Thanks in advance!

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    8 months ago

    Hello,

    Apologies for the problem you're facing.

    is it possible for you to share CRM Login Credentials and Server Details where you hosted your CRM?

    If yes then please share with us on "techsupport@varianceinfotech.com". So we'll check it from our end and you will get quick solutions.

    Regards,
    Variance Infotech PVT LTD

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