by Variance InfoTech Pvt Ltd

Webhooks allow communication with third-party applications by sending instant web notifications every time an event occurs in your SuiteCRM. With the Webhooks Integration, you can configure HTTP URLs and associate them in workflow rules to automate the entire notification process.

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#3749 - WEBHOOK FUNCTION NOT WORKING

In Progress Bug? created by haseeb662 a year ago

I have been coordinating with the support team for last 4 days and till now we are not able to find a resolution.

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    Our Support Team giving you Support and Guide you how to retrieve the data in Webhook file and all other things last 4 days. Our Extension functionality is only Post the Data from the CRM to your Webhook URL.

    If your Webhook URL not able to receive the data then you need to check at server where your Webhook file is located that external request allow or not.

    Our Customer Success Manager will contact you for further process. Kindly please wait for some time.

    Regards, Variance Infotech PVT LTD

    • haseeb662 member avatar

      haseeb662

      a year ago

      Your webhook module is not sending data to the requested webhook URL, I have already checked the pcap trace and same has been reported

      I hope you could reply to my email in the same time you replied here.

  2. haseeb662 member avatar

    haseeb662

    a year ago

    You can close the case because you dont have time to come on meeting nor you have a resolution to our problem

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    We're sending the Data to the Webhook URL using CURL. So please check CURL is enable or not your Server. Also check receiving end server allow the external request or not.

    Regards, Variance Infotech PVT LTD

  4. haseeb662 member avatar

    haseeb662

    a year ago

    curl --version

    curl 7.61.1 (x86_64-redhat-linux-gnu) libcurl/7.61.1 OpenSSL/1.1.1g zlib/1.2.11 brotli/1.0.6 libidn2/2.2.0 libpsl/0.20.2 (+libidn2/2.2.0) libssh/0.9.4/openssl/zlib nghttp2/1.33.0 Release-Date: 2018-09-05 Protocols: dict file ftp ftps gopher http https imap imaps ldap ldaps pop3 pop3s rtsp scp sftp smb smbs smtp smtps telnet tftp Features: AsynchDNS IDN IPv6 Largefile GSS-API Kerberos SPNEGO NTLM NTLM_WB SSL libz brotli TLS-SRP HTTP2 UnixSockets HTTPS-proxy PSL Metalink

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      We have got your Server Details which you have shared through Email to us. We're checking it from our end now. Once we found the problem and solution of it, will update you.

      Regards, Variance Infotech PVT LTD

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