by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#2347 - Hierarchical tags?

Closed Feature created by jpvalois 4 years ago

Hello,

Is it possible to create a hierarchy of tags? A system where each tag could have a multiple children (and multiple parents) would allow us to categorize our data by category, subcategory, sub-sub-category, etc.

Thanks! Jean-Philippe

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello,

    Thank you for contacting us. Currently add-on doesn't support hierarchy of tags. It is savings tags in individual records in to the text area field as comma separated multiple tags. But you can add multiple tags to the single records.

    Thanks & Regards, Team Urdhva Tech

    • jpvalois member avatar

      jpvalois

      4 years ago

      Thanks for the fast reply!

      It would be nice to see hierarchical tags in the future. My staff and I have been wanting to classify our data this way for some time.

      For example, some of our contacts are university professors ; we'd like to be able to tag mechanical engineering profs as being an experts in "vibration" and/or in "acoustics", both of which would be under tag "mechanical engineering". A search for "mechanical engineering" would list all professors tagged as either "vibration" or "acoustics". The same system would allow us to find companies based on a similar category structure.

      Thanks, jp

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello,

    If your main concern for the classify the data then we can do some customization to achieve it. For that we can provide the MultiSelect option into the searching for the TagMe field. That way you can search/classify all the professors with the expertise "vibration" and/or in "acoustics". Let us know your thoughts on it.

    Thanks & Regards, Team Urdhva Tech.

    • jpvalois member avatar

      jpvalois

      4 years ago

      Thanks Team for your reply.

      I'm not sure what the MultiSelect option would bring, but to be clear, in the prof example above, our intent is to save us from having to tag an item as both "mechanical engineering" and "vibration". The item would be tagged once as "vibration". Then later, when searching for "mechanical engineering" (the parent tag of "vibration"), the item tagged as "vibration" would be listed (even though that item was never explicitly tagged as "mechanical engineering").

      If we have to add multiple (related) tags to an item, then we'd just go with the basic TagMe add-on.

      Thanks, jp

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      4 years ago

      Hello,

      What I mean is that In search view of SuiteCRM You will have multi-selection of tags instead of the text box to search, in that way you can select both Mechanical engineering as well as vibration. So It will search for the records who have both tags into the record. Yes, it will need to add multiple tags in the record.

      Thanks & Regards, Team Urdhva tech

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