by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#1511 - Tags Not working

Closed General Question created by robdouglas Verified Purchase a year ago

HI there
Suitecrm version 7.10.9
Tagme 3.2.10

Can add Tags in List view, but cannot add them in edit view. If I add a tag to a contact in edit view and then save I get a blank page.
If I add using inline editing, the Tag does not save.

  1. robdouglas member avatar

    robdouglas Verified Purchase

    a year ago

    The problem appears to only be related to the contact record. I can add tags to the Opportunity records.

  2. robdouglas member avatar

    robdouglas Verified Purchase

    a year ago

    Actually mistaken, cannot add tags list view on contacts.

  3. robdouglas member avatar

    robdouglas Verified Purchase

    a year ago

    These appear to be the errors in the log file
    Mon Oct 22 21:41:03 2018 [14945][1][FATAL] ERROR: rmdir_recursive(): argument cache/themes/SuitePImproved/modules is not a file or a dir.
    Mon Oct 22 21:42:08 2018 [27303][1][FATAL] log call at: modules/Administration/index.tpl:53 - MY_FRAME is not set

  4. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a year ago

    Hello robdouglas,

    Thanks for using our add-on. Are you getting a blank page when adding the tag into TagMe field from Contacts EditView and when save the contact record? It should save the record properly.

    Regarding ListView, you want to display the TagMe field into display only or you want to add the Tags from ListView?

    Can you please come up on Skype so we can help better. Our Skype id is: urdhvatech

    Thanks & Regards,
    Team Urdhva Tech.

  5. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a year ago

    Hello,

    It was an issue of Third-party add-on error.

    Thanks & Regards,
    Team Urdhva Tech.

    • robdouglas member avatar

      robdouglas Verified Purchase

      a year ago

      Excellent Support! Thank you.

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