by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#1304 - Mass Update Tags

Closed Bug? created by Business Fundamentals 5 years ago

Suite 7.9.9, standalone on a Bitnami stack. PHP 7.0

Hi, when I attempt to do a mass update from list view (ALL modules that I use tagMe in) the popup window only lists ONE tagMe field that is available. The window itself appears to be tall enough to hold mutliple tagMe fields but only ONE is ever listed...

Any help greatly appreciated

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    Thanks for getting in touch. Can you share a screenshot and explain what changes are you looking for. That would help us to better understand the requirement.

    Thanks & Regards, Team Urdhva Tech.

    • MartyP member avatar

      Business Fundamentals

      5 years ago

      Hey, not looking for any changes. I have multiple tagMe fields in Accounts/Contacts and Leads modules. I go to List view, select multiple records -> Bulk Action menu -> tagMe Mass Update menu option. The popup window shows ONLY ONE of the tagMe fields. As you can see from the attached screen shot, the popup looks like it should be showing the multiple fields, judging by it's height, but only one is available. Thanks for your time and patience

      tagMe_popup.png

  2. MartyP member avatar

    Business Fundamentals

    5 years ago

    I have also located the following errors in my Apache log files when attempting to change the values of existing tags:

    [Fri Jul 27 17:23:33.773453 2018] [proxy_fcgi:error] [pid 15595:tid 140255789090560] [client 115.69.171.154:65193] AH01071: Got error 'PHP message: PHP Warning:  Declaration of SugarFieldUtagme::getSearchWhereValue($value, $seed, $field_name, $customField) should be compatible with SugarFieldBase::getSearchWhereValue($value) in /mysuitecrminstall/custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php on line 0\nPHP message: PHP Warning:  Declaration of SugarFieldUtagme::save($bean, $inputData, $field, $def, $prefix = '') should be compatible with SugarFieldBase::save(&$bean, $params, $field, $properties, $prefix = '') in /mysuitecrminstall/custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php on line 0\n', referer: https://crm.ibo.edu.au/index.php
    
    [Fri Jul 27 17:24:22.784390 2018] [proxy_fcgi:error] [pid 11118:tid 140256225511168] [client 115.69.171.154:65219] AH01071: Got error 'PHP message: PHP Warning:  Declaration of SugarFieldUtagme::getSearchWhereValue($value, $seed, $field_name, $customField) should be compatible with SugarFieldBase::getSearchWhereValue($value) in /mysuitecrminstall/custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php on line 0\nPHP message: PHP Warning:  Declaration of SugarFieldUtagme::save($bean, $inputData, $field, $def, $prefix = '') should be compatible with SugarFieldBase::save(&$bean, $params, $field, $properties, $prefix = '') in /mysuitecrminstall/custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php on line 0\n', referer: https://crm.ibo.edu.au/index.php?action=DetailView&module=Contacts&record=2ed04352-223d-5be6-b07c-5b598d54bbc0&offset=1
    
  3. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    Thanks for drawing an attention towards multiple TagMe MassUpdate fields. We will take into consideration and will include in the future release version. We will let you know once released the version with the functionality. Also, we will look into the Apache log.

    Thanks & Regards, Team Urdhva Tech.

    • MartyP member avatar

      Business Fundamentals

      5 years ago

      Sorry, clarification required... are you saying that the tagMe functionality is ONE tagMe field per module? Or is this just happening in the MassUpdate function? The log files above are happening when I try to edit/add a tag to a tagMe field in a module that has multiple tagMe fields e.g. my Contacts module has 5 tagMe fields, business type, contact type, permissions, campaigns.... if I try to edit/add a new tag to ANY of those fields the changes do NOT save. Could you tell me if this is by design? Thanks for your time and patience

  4. MartyP member avatar

    Business Fundamentals

    5 years ago

    Have just attempted to import records into my SuiteCRM Leads module. Part of the import had content to be imported to a tagMe field - the import errored out with the following return:

    WARNING: [2] Declaration of SugarFieldUtagme::getSearchWhereValue($value, $seed, $field_name, $customField) should be compatible with SugarFieldBase::getSearchWhereValue($value) on line 0 in file /mysuitecrminstall//custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php
    WARNING: [2] Declaration of SugarFieldUtagme::save($bean, $inputData, $field, $def, $prefix = '') should be compatible with SugarFieldBase::save(&$bean, $params, $field, $properties, $prefix = '') on line 0 in file /mysuitecrminstall//custom/include/SugarFields/Fields/Utagme/SugarFieldUtagme.php
    

    I removed the tagMe field from the import mapping and the import completed successfully - thanks for your time and patience

  5. MartyP member avatar

    Business Fundamentals

    5 years ago

    Have another issue with the tagMe function. When I create a new tag, some of the URL's generated to search/filter the records are incorrect, please see the attached image

    tagMe.jpg

    As you can see there are two fields in the image, Permissions and Business Type. The Business Type field has a tag with content Medium. If I click on the Tag it generates the URL that you can see at the bottom of the image, that URL references the permissions_c tagMe field NOT the business_type_c field that it should... Could you tell me what your latest version of the tagMe field module is please? Should I try a new install? Thanks for your time and patience

  6. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    We will check with multiple TagMe fields into a single module. Regarding the import warning message, it seems error reporting is on your server. Once you will off that setting that messages will not be displayed while importing. We will also check for the search URL once the module has multiple TagMe fields. Right Now, the latest version for the TagMe is 3.2.7 which is uploaded on the Store.

    Thanks & Regards, Team Urdhva Tech.

    • MartyP member avatar

      Business Fundamentals

      5 years ago

      Hey guys, could you tell me where the querys that are generated via your tags are stored (the ones that enable you to click on them and go to a filtered list view?) or are they generated on the fly? I have recreated ALL the tagme fields in my SuiteCRM installation and renamed them ensuring they ALL have unique names. However, the tag link on my detail view is STILL referencing a field that no longer exists (I deleted it)

      I have run an Admin -> QRR as well as Repair -> Rebuild Relationships and Repair -> Repair JS Files. None of those processes appear to make any difference to the generated URL

      Thanks for your time and patience

  7. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    Can you please try after removing the browser cache? It will work properly then.

    Thanks & Regards, Team Urdhva Tech.

    • MartyP member avatar

      Business Fundamentals

      5 years ago

      Doesn't work sorry, tried 3 different browsers, different PC's and OS (Linux/Windows) cleared caches and it is still not creating the correct URL

  8. MartyP member avatar

    Business Fundamentals

    5 years ago

    Hey, I'm about to try installing your latest module to see if it clears up any of the problems we are having. Will I need to uninstall the existing installation and, if yes, should I remove the database tables when I uninstall it?

    Thanks for your time and patience

  9. MartyP member avatar

    Business Fundamentals

    5 years ago

    Hey, installed the updated module, no change. I have edited a tagMe field in the contacts_cstm table, changing it from MEDIUM to SMALL. Save the database changes and viewed the record in Suite. Opened the record in Edit view, saved it WITHOUT making ANY changes and the field has reverted to MEDIUM!!! Do you have ANY thoughts on why/how this could be happening before I uninstall the module as unusable? Could it be permissions based?

    Thanks for your time and patience

  10. MartyP member avatar

    Business Fundamentals

    5 years ago

    Sorry, forgot to say, when I made the changes in the database those changes were reflected in Suites Detail/Edit views, the value had changed from MEDIUM to SMALL

  11. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    Are you changing the value into TagMe field from Medium to Small or are you changing the TagMe field name? If you are changing the TagMe field name into the contacts_cstm table then it will not help because it needs other changes into field definition and fields_meta_data too.

    As of now, TagMe supports only one TagMe type field into a single module.

    It would be good come up on Skype, so we can address it fast. Our Skype id is: urdhvatech

    Thanks & Regards, Team Urdhva Tech.

    • MartyP member avatar

      Business Fundamentals

      5 years ago

      OK, thanks for the feedback. I have deleted all other tags, only one per module and it appears to be working as expected now. As an update/new feature perhaps you could add the ability to have multiple tags per module and I think it would be a good idea to have ALL tags automatically added as pre-defined? When we first installed the module we created quite a few 'test' tags... the only way we could find/delete them was in the database - any mechanism to sort/edit/delete them from within Suite would be quite useful

      Thanks for you help

  12. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello,

    We will check and consider your suggestion. If those are possible then we will include in the future version.

    Thanks & Regards, Team Urdhva Tech.

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