With the SuiteCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, SMS templates, message scheduling and more.
#3743 - Case opening/Case closing Messages
Dear Team,
Please confirm the below requirements.
Requirements:
A case opening SMS should be sent to the person which mentions the ticket ID and case number.
A case closing SMS should be sent to the person which mentions the ticket ID and case closure message.
The regular update messages should be customizable but the initial (opening/closing case) message should be the default.
Thank you.
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3 years ago
Hello Yes, We can achieve all points. Get in touch for faster communication - Skype - info@verityinfotech.com
a year ago
Yes, these are the requirements as stated. A case-opening SMS message should include the ticket ID and case number, a case-closing SMS message should include the ticket ID and closure message, and the regular update messages should be customizable with a default initial message for case opening and closing.
4 months ago
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